Inbound Support Representative

Overview

Role involves providing customer support and collaborating with the Account Servicing Department.

Ideal candidate should have advanced English fluency and a customer-focused attitude.

Locations

• Dominican Republic

Requirements

• Advanced English fluency
• High school degree
• Experience in service and customer support roles

Responsibilities

• Provide customer service for funding inquiries
• Collaborate with internal teams
• Handle document validation and general inbox tasks
• Meet departmental performance indicators

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• Flexible time-off policy
• Paid parental leave
• 401k match
• Wellness reimbursement
• Volunteering days