Customer Success Manager

Overview

Role involves advocating for customers and maximizing their use of the GoSpotCheck platform.

Ideal candidate has 2-3 years of B2B customer management experience and strong data skills.

Locations

• United States

Requirements

• 2-3 years experience managing B2B customers
• Experience managing Enterprise customers or $2M ARR portfolio
• Exceptional written and verbal communication skills

Responsibilities

• Advocate for and empower customers
• Provide training and support
• Build relationships with stakeholders
• Deliver data-driven results
• Communicate value and ROI
• Manage customer onboarding and engagement
• Conduct Executive Business Reviews
• Retain and grow customer portfolio