Operations Director

Overview

Role involves leading operations and enhancing client services in a financial technology environment.

Ideal candidate has strong leadership in financial services and a client-first mindset.

Locations

• United Kingdom, England, London

Requirements

• Leadership experience in financial services
• Knowledge of onboarding processes
• Client service operations experience

Responsibilities

• Drive operational excellence
• Lead onboarding and client services teams
• Collaborate with cross-functional teams
• Maintain client-centric approach
• Monitor performance metrics
• Advise COO on strategic planning

Benefits

• Hybrid working
• Competitive bonus scheme
• Flexible benefits budget
• Salary sacrifice options
• Work from anywhere scheme
• Mental wellbeing support
• Learning and development budget
• Private health care
• Medical cash plan
• Life insurance
• Matched pension contributions
• 25 days holiday
• Enhanced Parental Leave