Customer Experience & Sales Trainer

Overview

Role involves training teams to enhance customer experience and sales performance.

Ideal candidate has proven training experience in customer service or sales, with knowledge of financial compliance.

Locations

• United Kingdom, England, London

Requirements

• Experience in training roles
• Strong understanding of sales methodologies
• Knowledge of FCA Consumer Duty regulations

Responsibilities

• Design and deliver training programs
• Conduct workshops and coaching
• Develop onboarding programs
• Ensure compliance with regulations
• Assess training effectiveness

Benefits

• Private healthcare
• Life insurance
• Dental/optical care
• Matched pension contributions
• Income protection
• Annual learning bursary
• 25 days holiday
• Gym discount