Remote IT Helpdesk Technical Specialist - Night Shift

Overview

Role involves providing technical support and optimizing IT processes.

Ideal candidate should have 2+ years of IT support experience and strong troubleshooting skills.

Candidates must be based in Republic of Ireland

Locations

• Ireland

Requirements

• 2+ years of IT support experience
• Experience with Google Workspace and Microsoft 365
• Knowledge of Windows and macOS support

Responsibilities

• Deliver technical support for end-users
• Diagnose and troubleshoot IT problems
• Collaborate with Engineering for automation workflows
• Maintain records in ticketing systems
• Work cross-functionally with IT teams