Customer Identity Support Analyst

Overview

Role focused on providing empathetic support in cybersecurity.

Ideal candidate should have experience in support roles and strong communication skills.

Only candidates based in Ireland are considered

Locations

• Ireland

Requirements

• Experience in support roles
• Strong sense of security
• Exceptional verbal communication

Responsibilities

• Support users in account recovery
• Authenticate identities
• Document outcomes
• Communicate clearly
• Collaborate with team leads

Benefits

• Tools and training provided
• Flexible remote work
• Mentorship from experienced professionals