Majors Customer Success Manager

Overview

Role focused on managing customer success and implementation for strategic clients.

Ideal candidate should have 8+ years of account management experience in technology.

Locations

• United States

Requirements

• 8+ years experience in account management
• Strong technical knowledge of contact center technology
• Excellent verbal and written communication skills

Responsibilities

• Build and maintain customer relationships
• Conduct business reviews
• Manage implementation status meetings
• Coordinate with sales and support teams
• Travel to customer locations

Benefits

• Health, dental, and vision coverage
• Mental health support platform
• Employee stock purchase plan
• Paid Time Off
• Paid parental leave