Customer Success Manager

Overview

Role focused on managing customer relationships and ensuring their success.

Ideal candidate has 3+ years in customer success within a B2B SaaS environment.

Locations

• United States

Requirements

• 3+ years in customer-facing roles
• Operational knowledge of HR tech
• Strong project management skills

Responsibilities

• Guide customers through their journey
• Monitor customer progress
• Collaborate with internal teams
• Provide ongoing education
• Ensure high customer satisfaction

Benefits

• Excellent PTO program
• Health benefits
• Remote work
• Friendly environment
• Growth opportunities