Technical Account Manager

Overview

Role combines technical expertise with customer service in IT solutions.

Ideal candidate has extensive MSP experience and strong relationship management skills.

Locations

• Australia, New South Wales, Mascot
• Australia, Victoria, Melbourne

Requirements

• Experience in MSP or IT service business
• Proven relationship management skills
• Passion for technology and customer service

Responsibilities

• Provide customer service and pre-sales consulting
• Manage relationships with clients
• Collaborate with technical teams
• Deliver IT solutions to clients

Benefits

• Competitive salary
• Free access to coaching
• Hybrid work arrangements
• Paid study day monthly
• Support for certifications
• Internal training sessions
• Professional development opportunities
• Tesla company car option