Client Operations Sr. Manager

Overview

Role involves managing client operations and enhancing performance in a fintech environment.

Ideal candidate has 5+ years in payments management with strong operational and communication skills.

Locations

• United States, North Carolina
• United States, Texas
• United States, Georgia
• United States, Florida

Requirements

• 5+ years management experience
• Deep understanding of B2B payments
• Experience in SaaS onboarding
• Proven experience in operational workflows
• Strong communication skills

Responsibilities

• Manage daily client operations
• Enhance SOPs and SLAs
• Handle client escalations
• Manage onboarding team
• Oversee fraud prevention processes

Benefits

• Competitive salary
• Unlimited vacation
• Medical, dental, vision
• Quarterly team activities
• Stock options