Director, Process Management & Optimization

Overview

Critical role responsible for design, implementation, and improvement of organizational processes.

Ideal candidate should have 10+ years of experience in strategy roles with expertise in process management and optimization.

Locations

• Canada, Ontario, Toronto

Requirements

• Degree in Business Administration, Computer Science, Engineering or related field
• Minimum 10 years experience in strategy roles
• Experience in process management or continuous improvement roles

Responsibilities

• Oversee day-to-day operational activities
• Identify areas for continuous improvement
• Lead implementation of new processes
• Define and track key process performance indicators
• Establish process governance frameworks
• Conduct root cause analysis for process failures
• Measure impact of continuous improvement initiatives
• Collaborate with departments for process improvements

Benefits

• Collaborative & inclusive team culture
• Competitive pay and performance-based bonus
• Flexible work arrangements
• Comprehensive medical, dental and vision coverage
• RRSP Matching and Parental Leave Top UP Program
• In office massage, meditation & workout sessions
• Virtual events and team activities
• Career learning and development programs