Finalis

Customer Success Manager

Finalis

Overview

Role focused on enhancing client relationships and ensuring customer success.

Ideal candidate has 2+ years in customer success and strong communication skills.

remotemidpermanentfull-timeEnglishSalesforce

Locations

  • United States

Requirements

  • 2+ years experience
  • Google Workspace experience
  • Excellent communication skills

Responsibilities

  • Manage client relationships
  • Oversee onboarding and training
  • Analyze customer satisfaction metrics
  • Collaborate with sales and marketing
  • Track industry trends
  • Maintain customer success metrics
  • Evaluate customer journey
  • Provide actionable insights

Benefits

  • Remote work
  • Competitive salary
  • Internet allowance
  • Paid time-off
  • Flex days
  • People Team Partner
  • Buddy Program
  • Virtual activities