Figment

Associate Customer Support Engineer

Figment

Overview

Role involves providing customer support for blockchain infrastructure and products.

Ideal candidate has 2+ years in technical support with blockchain knowledge.

remotemidfull-timeEnglishZendeskSlackJira

Locations

  • United Kingdom

Requirements

  • 2+ years in technical support
  • Understanding of blockchain fundamentals
  • Experience with Ethereum or Bitcoin

Responsibilities

  • Educate customers on blockchain usage
  • Provide technical support for blockchain platforms
  • Collaborate with internal teams to resolve issues

Benefits

  • Competitive benefits
  • Personal career development
  • Impactful contribution from day one