Member Experience Specialist - Contract

Overview

Role focused on enhancing member experiences through onboarding and support.

Ideal candidate has 2+ years in customer service with strong financial services knowledge.

Locations

• United States

Requirements

• 2+ years in customer service
• Experience with white glove service
• Strong understanding of investment account transfers

Responsibilities

• Guide new members through onboarding
• Manage ACAT transfer process
• Provide member support

Benefits

• 100% remote work
• Flexible hours
• Potential for contract extension