Vacation Rental Specialist

Overview

Role focused on delivering outstanding customer service and managing reservations in a remote setting.

Ideal candidate should have experience in guest services and strong communication skills in English.

Locations

• Philippines

Requirements

• Excellent English skills
• Experience in guest services
• Familiarity with OTA platforms
• Strong organizational skills
• Ability to work independently
• Attention to detail
• Customer-centric mindset
• Critical thinking skills

Responsibilities

• Provide exceptional customer service
• Manage guest reservations
• Support back-office operations
• Handle guest feedback
• Communicate with cleaning department
• Update marketing channels
• Monitor PMS software
• Assist in guest experience opportunities