Claims Adjudication Specialist

Overview

Role focused on evaluating and servicing claims related to product and shipping protection plans.

Ideal candidate should have 3-5 years of experience in claims management or technical customer service.

Locations

• United States

Requirements

• Active adjuster licenses preferred
• 3-5 years in customer service or claims management
• Excellent communication skills
• Experience with claims management systems
• Ability to analyze complex issues

Responsibilities

• Evaluate and service claims
• Investigate complex claim situations
• Troubleshoot claims processing delays
• Coordinate service technician dispatching
• Resolve escalated customer issues
• Maintain documentation of interactions
• Investigate fraudulent claims
• Collaborate with internal teams

Benefits

• Medical and dental benefits
• Stock options
• Flexible paid time off
• 401(k) with financial guidance