Customer Success Associate

Overview

Role involves supporting clients and driving business success through effective communication.

Ideal candidate has relevant customer support experience and strong communication skills.

Role requires physically working from the United States

Locations

• United States

Requirements

• Relevant experience in customer support
• Experience with customer support software
• Ability to handle 40+ calls a day

Responsibilities

• Handle inbound calls and emails
• Respond to client inquiries
• Perform outbound outreach
• Support Account Managers
• Interact with customers to resolve issues