Strategic Customer Success Manager

Overview

Role focused on driving client success and maximizing product adoption in the legal tech industry.

Ideal candidate has 5+ years in Customer Success with strong legal tech knowledge and account management skills.

Locations

• United States

Requirements

• 5+ years in Customer Success
• Legal industry expertise
• Technical proficiency in legal tech

Responsibilities

• Drive client success and growth
• Onboard teams in 90 days
• Maximize product utilization
• Demonstrate value through case studies
• Contribute to product evolution
• Maintain client relationships

Benefits

• 401(k) with company match
• Health, dental, and vision insurance
• Unlimited PTO