Technical Support and Monitoring Analyst

Overview

Role involves technical support and monitoring for IT infrastructure in a 24/7 environment.

Ideal candidate should have a general understanding of IT technologies and strong multitasking skills.

Locations

• Serbia, Central Banat, Belgrade

Requirements

• General IT knowledge
• Multitasking ability
• Teamwork skills
• Self-motivated
• Very good English proficiency

Responsibilities

• Manage incidents and requests
• Provide Level 1 support
• Monitor systems and troubleshoot
• Cooperate with card organizations

Benefits

• Intensive training
• Hybrid model
• 25 vacation days
• Private health insurance
• Stimulating compensation
• Rewarding program
• Learning and advancement opportunities
• Team buildings