Customer Success Manager

Overview

Role focused on driving customer success and satisfaction through relationship management.

Ideal candidate has 5+ years in Customer Success with strong relationship-building skills.

Candidates preferably in the U.S. Central or Eastern Time Zone

Locations

• United States

Requirements

• 5+ years in Customer Success or Account Management
• Experience in SaaS or technology
• Proficient in Microsoft Excel

Responsibilities

• Lead onboarding and implementation
• Define success criteria
• Collaborate with Account Managers
• Deliver training sessions
• Provide platform expertise
• Administer platform aspects
• Track customer strategy
• Build relationships with stakeholders

Benefits

• Competitive compensation
• Career growth opportunities
• Collaborative work environment