Technical Account Manager - Team Lead

Overview

Role combines leadership and execution in technical account management.

Ideal candidate has 4+ years in technical account management and 1+ years in a leadership role.

Locations

• France, Île-de-France, Paris

Requirements

• 4+ years in technical account management
• 1+ years in leadership role
• Solid technical foundation (APIs, JavaScript, HTML tags)
• Strong communication skills
• Familiarity with support/ticketing systems

Responsibilities

• Manage portfolio of strategic accounts
• Lead and mentor Technical Account Managers
• Serve as escalation point for client issues
• Define and improve team processes
• Collaborate with Product, Engineering, and Sales
• Monitor team performance and client health
• Support hiring and training initiatives
• Promote ownership and knowledge sharing

Benefits

• Competitive salary
• Equity
• Growth opportunities
• Collaborative culture
• Hands-on impact in a fast-growing company