EQ Bank | Equitable Bank

Technology Workplace Services Technician, Intern

EQ Bank | Equitable Bank

Overview

Intern role managing desktop and phone technologies while providing support for end-user issues.

Ideal candidate should be a student with experience in customer service and good technical troubleshooting skills.

hybridentry-levelinterntemporaryfull-timeEnglishMicrosoft OfficeVPN

Locations

  • Canada, Ontario, Toronto

Requirements

  • College diploma in computer networking or equivalent required
  • Experience in customer service
  • Good technical problem-solving skills

Responsibilities

  • Manage desktop/laptop and phone equipment
  • Monitor end-user issues
  • Log into HelpDesk Call Queue
  • Support Microsoft Office issues
  • Coordinate hardware purchases
  • Ensure Antivirus updates
  • Support media and boardroom issues
  • Organize IT area

Benefits

  • Competitive discretionary bonus
  • Market leading RRSP match
  • Medical, dental, vision benefits
  • Employee Share Purchase Plan
  • Maternity/Parental top-up
  • Generous vacation policy
  • Annual professional development allowance
  • Virtual events