Technical Operations Engineer

Overview

Role involves managing customer support and operational challenges for energy devices.

Ideal candidate has experience in customer support and operational efficiency in a startup environment.

Locations

• Netherlands
• United States
• United Kingdom
• Germany

Requirements

• Experience in dynamic environments
• Customer support experience
• Basic SQL knowledge
• Cross-functional collaboration experience
• Strong organizational skills

Responsibilities

• Manage customer support and operational challenges
• Engage with customers to troubleshoot device issues
• Build tools and processes for operational efficiency
• Ensure accurate internal and external documentation

Benefits

• Flexible working schedule
• Unlimited PTO
• Home office stipend
• Regular team off-sites
• Competitive compensation
• Caring work environment