Developer Support Engineer

Overview

Role involves supporting customers with technical guidance and optimizing their build workflows.

Ideal candidate should have 3+ years of experience in software development or technical support with strong communication skills.

Locations

• Australia, New South Wales, Sydney
• Australia, Victoria, Melbourne
• Australia, Queensland, Brisbane

Requirements

• 3+ years experience in software development or technical support
• Strong understanding of developer workflows
• Proficiency in at least one programming language

Responsibilities

• Serve as primary technical contact for customers
• Troubleshoot and resolve complex issues
• Help customers optimize use of products
• Create and maintain documentation
• Engage with community via forums and conferences
• Contribute to operational excellence

Benefits

• Comprehensive medical, dental, vision benefits
• 401k/pension
• Parental leave
• Generous vacation
• Team events