Developer Support Engineer

Overview

Role involves supporting customers and optimizing their build workflows.

Ideal candidate has 3+ years in software development or technical support with strong communication skills.

Locations

• United States, California, San Francisco

Requirements

• 3+ years of experience
• Strong understanding of developer workflows
• Proficiency in at least one programming language

Responsibilities

• Serve as primary technical contact for customers
• Troubleshoot and resolve complex issues
• Help customers optimize product use
• Partner with Engineering for bug tracking
• Create and maintain documentation
• Engage with community
• Contribute to operational excellence

Benefits

• Comprehensive medical benefits
• Dental benefits
• Vision benefits
• 401k
• Parental leave
• Generous vacation
• Team events