Customer Success Manager

Overview

Role focused on managing enterprise client relationships and driving user adoption of the platform.

Ideal candidate has 5+ years of experience with strong leadership and analytical skills.

This opportunity is open for candidates located in Mexico only

Locations

• Mexico

Requirements

• 5+ years of experience
• 2+ years managing enterprise accounts
• Experience in Management Consulting or Customer Success is a plus

Responsibilities

• Manage relationships with enterprise clients
• Drive user adoption
• Deliver ROI presentations
• Provide customer insights to product teams
• Be a trusted partner for customers

Benefits

• Flexible remote-first work culture
• Stock Options
• 3 weeks of vacation
• Week off between Christmas and New Year's
• Health coverage
• Physical Wellness program
• English Lessons
• Internal library