Customer Success Specialist

Overview

Role focused on driving customer engagement and success in an AI technology environment.

Ideal candidate has 5+ years in Customer Success with strong AI knowledge and communication skills.

Locations

• United States

Requirements

• 5+ years in Customer Success
• Familiarity with AI technologies
• Excellent communication skills
• Strong analytical skills
• Demonstrated negotiation skills

Responsibilities

• Develop relationships with customers
• Manage onboarding and product adoption
• Identify upselling opportunities
• Resolve customer issues
• Track key metrics

Benefits

• Competitive salary
• Performance-based bonuses
• Opportunity to be a founding specialist