Head of Customer Outcomes and Implementation
Ema
Overview
Leadership role overseeing post-sales P&L and customer journey.
Ideal candidate has 12+ years in post-sales roles with deep fluency in AI infrastructure and cloud technologies.
hybridseniorpermanentfull-time
Locations
India, Karnataka, Bengaluru
Requirements
12+ years in post-sales roles 5+ years at VP/Head-of level Proven ownership of $10M-$50M ARR portfolios
Responsibilities
Define post-sales roadmap Guarantee on-time implementations Drive upsell/cross-sell penetration
Benefits