Enterprise Customer Success Manager

Overview

Role focused on building a community and ensuring customer success in AI.

Ideal candidate has 4-8 years in Customer Success with strong tech and communication skills.

Prefer candidates based in Bangalore, India

Locations

• India

Requirements

• 4-8 years in Customer Success
• Strong tech aptitude
• Excellent communication skills

Responsibilities

• Create Customer Success playbook
• Build relationships with enterprise clients
• Onboard enterprise clients
• Measure customer satisfaction
• Monitor product usage
• Own customer success KPIs

Benefits

• Flexible time off
• Coworking stipend
• Learning & development stipend
• Social travel stipend
• Annual company offsite