Technical Customer Experience & Shopify Integration Specialist

Overview

Role focused on managing AI customer support systems and Shopify integrations.

Ideal candidate has 3+ years in technical CX or eCommerce with strong problem-solving skills.

Locations

• Philippines

Requirements

• 3+ years in technical CX or eCommerce operations
• Experience with Shopify apps
• Familiarity with AI tools for customer support

Responsibilities

• Manage AI-powered customer service platform
• Optimize Shopify integrations
• Monitor customer support KPIs

Benefits

• Direct client relationship
• Payments handled by client
• Flexible vacation leaves