Associate, Front End User

Overview

Role focused on providing technical support for digital collaboration and productivity platforms.

Ideal candidate has 2-3 years of experience in technical support, preferably in fintech or digital assets.

Locations

• Philippines

Requirements

• 2-3 years experience in technical support
• Experience in fintech or digital asset environment preferred
• Strong analytical and troubleshooting abilities

Responsibilities

• Resolve issues related to digital collaboration platforms
• Manage and configure enterprise systems
• Implement security measures
• Identify opportunities for automation
• Support digital transformation initiatives
• Lead investigation and documentation of technical incidents