Travel Product Support Specialist

Overview

Role focused on providing technical support and customer service for travel products.

Ideal candidate has experience in customer support, especially in a technical or travel context.

Locations

• United Kingdom, England, London

Requirements

• Experience in customer service
• Ability to explain technical concepts
• Familiarity with support tools like Zendesk and Jira

Responsibilities

• Understand Duffel's products
• Respond to technical support requests
• Create product support documentation

Benefits

• Ownership of company shares
• Personal growth opportunities
• Open communication environment