Client Success/Customer-Facing Onboarding Support

Overview

Role focused on onboarding support and customer success for nonprofit organizations.

Ideal candidate should have a strong academic background and experience in customer service.

Locations

• Philippines

Requirements

• Strong academic background
• Experience in customer service
• Excellent English communication skills

Responsibilities

• Provide exceptional customer service
• Schedule and lead Zoom calls
• Identify and address customer roadblocks
• Gather customer feedback
• Work with multiple teams for customer experience

Benefits

• Paid vacation time
• Paid sick time
• Paid life leave
• Paid holidays
• Employee Giving Programs