Research Operations Program Manager

Overview

Operational role focused on enabling UX research through logistics and strategy.

Ideal candidate has 5+ years in research operations with strong project management skills.

Locations

• Canada
• United States
• Mexico

Requirements

• 5+ years in research operations
• Project management experience
• Strong knowledge of research tools
• Excellent organizational skills
• Strong communication skills

Responsibilities

• Manage UX research processes
• Coordinate participant recruitment
• Develop user-centered culture
• Standardize research operations
• Implement success metrics
• Build long-term vision for research operations

Benefits

• Flexible work hours
• Home office setup
• Paid parental leave
• Technology stipend
• PTO plan
• Quarterly hackathons
• Training stipend
• Equity