Delivery Process & MI Manager

dLocal

Overview

Role focused on optimizing delivery processes and managing performance metrics.

Ideal candidate has 5+ years in delivery operations with strong analytical and communication skills.

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Locations

  • Netherlands, North Holland, Amsterdam
  • Ireland, Leinster, Dublin
  • United Kingdom, England, London
  • South Africa, Western Cape, Cape Town
  • Italy, Lazio, Rome
  • Israel, Tel Aviv, Tel Aviv
  • Nigeria, Lagos, Lagos
  • Kenya, Nairobi City, Nairobi
  • Spain, Barcelona, Barcelona
  • Spain, Madrid, Madrid
  • Malta, Valletta, Valletta

Requirements

  • 5+ years in delivery operations
  • Experience in fintech or payments
  • Fluent in English

Responsibilities

  • Design and implement delivery processes
  • Manage KPIs and reporting
  • Collaborate with cross-functional teams
  • Support onboarding of team members
  • Track delivery performance
  • Identify delivery bottlenecks
  • Produce performance reports

Benefits

  • Remote work
  • Flexible schedules
  • Learning & development
  • Language classes
  • Social budget
  • Referral bonus program
  • dLocal Houses