Customer Success Manager - LATAM

Overview

Role focused on building strong customer relationships and guiding them to success.

Ideal candidate should have B2B Customer Success experience and advanced analytical skills.

Locations

• Colombia
• Argentina
• Uruguay
• Mexico
• Chile

Requirements

• Customer Success experience required
• Fluent in English
• Advanced analytical skills required

Responsibilities

• Build and nurture customer relationships
• Act as the voice of the customer
• Analyze customer health and performance
• Contribute to Customer Success methodologies
• Collaborate with internal teams
• Identify customer strategic needs
• Guide customers toward success

Benefits

• Remote work
• Flexible schedules
• Learning & development
• Language classes
• Social budget
• Referral bonus program
• dLocal Houses