Customer Success Manager - EMEA

Overview

Role focused on developing long-term relationships with customers and enhancing their success.

Ideal candidate should have 5 years in Customer Success Management and be fluent in Spanish and English.

Locations

• Spain, Barcelona, Barcelona
• Spain, Madrid, Madrid

Requirements

• 5 years in Customer Success Management
• Fluent in Spanish and English
• Experience in payments is a huge advantage

Responsibilities

• Develop long-term customer relationships
• Provide customer feedback
• Collaborate with customers
• Prioritize customer needs
• Develop Customer Success methodologies
• Interact with different company areas

Benefits

• Remote work
• Flexible schedules
• Learning & development
• Language classes
• Social budget
• Referral bonus program
• dLocal Houses