Operations Support Associate

Overview

Role involves supporting operations and managing refunds within the company.

Ideal candidate should have 1+ years of experience in administration and strong Excel skills.

Locations

• Spain

Requirements

• Bachelor's degree in administration or related field
• 1+ years of administrative or back office experience
• Fluent in English
• Strong Excel skills
• High attention to detail
• Ability to adapt to change quickly

Responsibilities

• Ensure correct flow of operations
• Process manual refunds
• Identify and report issues
• Manage SLAs
• Work closely with other departments

Benefits

• Remote work
• Flexible schedules
• Learning & development
• Language classes
• Social budget
• Referral bonus program
• dLocal Houses