Solutions Engineer

Overview

Role involves helping government clients integrate Ditto and solve technical issues.

Ideal candidate should have a software development background and excellent communication skills.

Locations

• United States

Requirements

• Desire to help people
• Software development background in multiple languages
• Excellent communication skills in English
• Ability to learn new technical skills
• Experience with government customers
• Read and understand stack traces
• Write simple reproduction scripts
• Navigate operating systems using command-line

Responsibilities

• Help users solve complex issues
• Mentor customers on best practices
• Advocate for customers' needs
• Recognize patterns in issues
• Travel occasionally for customer meetings

Benefits

• Competitive salaries
• Stock options
• Medical coverage
• Dental coverage
• Vision coverage
• Flexible vacation policy
• 401(k) plan
• Office access in Atlanta, GA