DigitalOcean

Senior Account Manager II

DigitalOcean

Overview

Role focused on expanding customer relationships and driving account growth.

Ideal candidate has 7-10 years of experience in growth account management with strong communication skills.

remoteseniorEnglish

Locations

  • United Kingdom

Requirements

  • 7-10 years experience in account management
  • SaaS and Cloud Infrastructure experience
  • Strong communication skills
  • Ability to develop account growth strategies

Responsibilities

  • Own and grow customer accounts
  • Onboard new accounts
  • Serve as main relationship manager
  • Drive customer retention
  • Collect and relay customer feedback
  • Track and analyze customer metrics

Benefits

  • Career development resources
  • Flexible time off policy
  • Employee Assistance Program
  • Equity compensation
  • Reimbursement for conferences and training