Technical Account Manager

Overview

Role involves managing key accounts and providing technical guidance to customers.

Ideal candidate should have proven experience in cloud infrastructure and a customer-centric approach.

Locations

• India, Telangana, Hyderabad

Requirements

• Experience in cloud infrastructure
• Knowledge of Linux and distributed systems
• Programming skills in a mainstream language
• Understanding of provisioning and deployment strategies
• Proficiency with a major cloud platform
• Strong communication skills
• Customer-centric approach
• Ability to manage multiple stakeholders

Responsibilities

• Manage key accounts
• Conduct technical consultations
• Drive customer engagement and retention
• Identify growth opportunities
• Collaborate with internal teams
• Act as customer advocate
• Develop tools for efficiency
• Monitor customer usage trends

Benefits

• Career development resources
• Flexible time off
• Employee Assistance Program
• Local Employee Meetups
• Equity compensation
• Reimbursement for conferences and training
• Access to LinkedIn Learning