Senior Cloud Support Engineer - Managed Hosting

Overview

Role involves providing technical support and solutions to customers in a dynamic environment.

Ideal candidate should have 4-5 years of experience in technical support with strong Linux and programming knowledge.

Locations

• India, Telangana, Hyderabad

Requirements

• BS/BE in Computer Science/Engineering
• 4-5 years experience
• Strong knowledge of Linux environments
• Proficient in diagnosing technical issues
• Good experience with MySQL

Responsibilities

• Provide customer support through various channels
• Diagnose and troubleshoot technical issues
• Monitor and react to abuse reports
• Help junior team members
• Automate procedures to save time

Benefits

• Health insurance
• Unlimited vacation
• Retirement benefits
• Parental leave
• Employee development programs