Customer Success Engineer

Overview

Role focused on engaging with customers to solve problems and ensure growth on DigitalOcean.

Ideal candidate should have a strong background in cloud technology and customer support experience.

Locations

• India, Telangana, Hyderabad

Requirements

• Strong background in cloud technology
• Prior experience in Customer Success or Solutions Architecture
• Strong communication skills

Responsibilities

• Respond to customer technical questions
• Troubleshoot application issues
• Collaborate with teams to improve customer experience
• Help architect solutions for customers

Benefits

• Career development support
• Flexible time off
• Employee Assistance Program
• Local Employee Meetups
• Equity compensation
• Bonus eligibility