DigitalGenius

Solutions Engineer

DigitalGenius

Overview

Role involves implementing and optimizing product solutions for customer success.

Ideal candidate should have strong organizational skills and experience in building automated processes.

remotemidpermanentfull-timeEnglishNode.jsPython

Locations

  • Canada

Requirements

  • Experience with APIs
  • Strong organizational skills
  • Coding experience in Python
  • 2+ years in SaaS preferred

Responsibilities

  • Implement and optimize product for customers
  • Train customers on automation processes
  • Manage technical support responses
  • Build and integrate customer service automations
  • Identify product enhancement opportunities

Benefits

  • Competitive salary
  • Generous vacation time
  • Yearly recharge week
  • Fitness stipend
  • Mental health support