Field Customer Support Specialist

Overview

Role involves providing customer support and expertise in HDD technologies across EMEA.

Ideal candidate has 5-9 years of HDD experience and strong communication skills in English and German.

Locations

• Germany, Hessen
• Germany, Berlin
• Germany, Bavaria

Requirements

• 5-9 years HDD experience
• Strong analytical and problem-solving skills
• Proficiency in English and German

Responsibilities

• Partner with dealers to develop customer base
• Provide product and job site support
• Build lasting customer relationships
• Handle customer service inquiries
• Participate in industry events

Benefits

• Quarterly bonuses
• Professional Development
• Wellness Program
• Generous PTO
• Pension contribution
• Parental leave
• 11 annual paid holidays