Customer Experience Specialist (Polish Speaker)

Overview

Role involves engaging with customers and executing validation processes.

Ideal candidate has 1+ years in customer service and proficiency in Polish and English.

Locations

• South Africa, Gauteng, Johannesburg

Requirements

• Professional proficiency in Polish and English
• 1+ years in customer service
• High school qualification
• Detail-oriented
• Excellent communication skills

Responsibilities

• Review application forms
• Engage with customers
• Research organizations
• Identify customer-call trends
• Execute validation process
• Analyze validation data
• Coordinate validation testing
• Maintain databases

Benefits

• Provident Fund
• Medical Aid
• Employee Assistance Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance
• Sabbatical