Technical Account Manager

Overview

Role involves supporting complex users and enhancing customer experience through strategic consultations.

Ideal candidate should have 5+ years of experience in client-facing roles with strong problem-solving skills.

Locations

• United Kingdom, England, London

Requirements

• 5+ years experience in enterprise-level client-facing work
• Strong written and verbal communication skills
• Familiarity with APIs and SQL

Responsibilities

• Provide gold standard experience to assigned accounts
• Foster long-term user relationships
• Act as a trusted advisor
• Facilitate resolution of critical issues
• Lead user-facing meetings

Benefits

• Medical, dental, and vision plans
• Monthly stipend for cell phone and internet
• Gym membership reimbursement
• Professional development reimbursement