Technical Account Manager

Overview

Role involves managing technical relationships with merchants post-launch to ensure operational stability and satisfaction.

Ideal candidate has 3+ years in Technical Account Management with strong technical knowledge of payment ecosystems.

Locations

• Colombia
• Ecuador
• Argentina
• Brazil
• Dominican Republic
• Honduras
• Mexico
• Chile
• Peru
• Costa Rica

Requirements

• 3+ years in Technical Account Management or similar
• Strong technical understanding of online payment ecosystems
• Fluent in Spanish and English

Responsibilities

• Monitor merchant technical health
• Manage technical incidents
• Support technical change requests
• Collaborate with Product and Engineering
• Build Merchant Health Reports
• Maintain technical documentation
• Advocate for merchants' technical needs

Benefits

• Vacations and additional PTO
• Remote work
• Economic support for health insurance
• Stock options
• Learning and development platform
• Diverse team
• Growth and career path