Enterprise Customer Success Manager

Overview

Role focused on ensuring customer success and maximizing value from the Deliverect platform.

Ideal candidate has 3+ years in customer success, preferably in B2B SaaS, with strong interpersonal skills.

Applicants must possess the legal right to work in the country where the role is based

Locations

• United Kingdom, England, London
• Spain, Madrid, Madrid

Requirements

• 3+ years in customer-facing role
• Understanding of restaurant or retail industry
• Proficiency in data analysis tools

Responsibilities

• Develop strategies for customer relationships
• Monitor customer usage
• Leverage data for upsell opportunities
• Build relationships with stakeholders
• Collaborate with internal teams
• Address customer concerns

Benefits

• Dedicated learning budget
• Diverse international team
• Regionally tailored rewards