Senior Customer Success Manager - Enterprise
Definely
Overview
Role focused on ensuring customer success and satisfaction with Definely's products.
Ideal candidate has 4+ years in Customer Success with a strong track record in managing Enterprise accounts.
hybridmidpermanentfull-timeEnglish
Locations
United Kingdom, England, London
Requirements
4+ years in Customer Success or similar Experience with Enterprise customers Track record of managing 20-40 accounts
Responsibilities
Manage a portfolio of Enterprise customers Identify and improve customer experience Drive customer growth and retention Deliver training sessions Collaborate for effective product launch Track customer satisfaction and churn Be the voice of the customer
Benefits
Ongoing learning and development